Terms & Conditions
These conditions set out the terms of contract between you and IP International Projects.
How to enrol?
You can easily book online. Please have a 20% deposit payment ready, or if you are enrolling in a programme that starts within 28 days, please provide the full fee.
As soon as we receive your booking form we will confirm your acceptance and send you a booking confirmation along with an invoice for the full fee amount. Your fees are due in full 28 days prior to the start of your programme.
It is the participant’s responsibility to ensure that he/she has a valid passport and obtains appropriate documentation for entry into the host country. IP International Projects does not accept any liability for financial loss incurred by the participant or legal guardian due to incorrect travel documentation.
How to pay?
Deposit and full fees may be paid in the following ways:
- Direct money transfer to our bank account. A £10 / 15 Euro bank charge will apply and is your responsibility (account details can be found on the invoice: NatWest account for all invoices in GBP, Kreissparkasse Syke account for all invoices in EURO)
- Credit card (Visa/MasterCard only)
Cancellations
Cancellations must be made in writing to International Projects. Fees will be retained according to when notice is received.
- 60 days or more – 15% deposit retained
- 30 days or more – 25% of the total course fees retained
- 29-15 days before arrival – 40% of the total course fees retained
- 14-8 days before arrival - 60% of the total course fees retained
- 7-1 days – 80% of the total course fees retained
- Day of arrival or later - 90% of the total course fees retained
If there is insufficient demand for any of our courses or centres, IP International Projects reserves the right to offer an alternative course or centre or, as a last resort to cancel and refund the course fees.
Shortening a Programme
If you wish to shorten the length of your programme once you have started, fees cannot be refunded.
Non-arrival, late arrivals and absences
If you fail to arrive, arrive late, or are absent during your programme, a refund will not be granted. Periods of absence may not be made up with a free extension at the end of the course.
Transfers on arrival / departure
Please note that it is your responsibility to provide us with your arrival / departure details a minimum of 14 working days prior to transfer. If your arrival / departure details are not provided a minimum of 14 working days in advance, we may not be able to provide the transfer as requested.
Liability and Health Insurance
IP International Projects, its representatives, partners, and staff are not liable for any loss, damage, illness, or injury to persons or property however caused, except where such liability is imposed by statute. It is the student’s responsibility to take out personal insurance against all risks, including ability to attend or continue a course and insurance for the payment of medical expenses. Before the student travels, he/she should seek advice from the health authorities in his/her home country about what treatment will be covered in the destination country.
We strongly recommend that you take out insurance for your own financial and personal security. You may use your own insurance or use the travel insurance offered by our partner organization.
Complaints
Complaints must be made in writing and submitted to IP International Projects while the student is attending the course. Complaints will not be given consideration after the student has completed the course. Please bear in mind that customs may vary from country to country and from host to host.
Rules & Regulations
IP International Projects reserves the right to exclude participants from their programmes or remove them from their accommodation due to poor behavior, discipline, or attendance. In such cases, fees will not be refunded. IP International Projects takes no responsibility for providing alternative accommodation. All transportation and related costs will be the sole responsibility of the participant/parent.
Changes to programmes
At times IP International Projects is forced to make changes to its services and reserves the right to do so. If a significant change needs to be made, the applicant will be informed as early as possible about the necessary changes prior to their departure. Please note that IP International Projects will not be held responsible for any travel costs incurred. IP International Projects reserves the right to cancel courses or merge classes due to insufficient student numbers or to run classes in the mornings or afternoons as necessary.
Further information
Approximately 10 days before the start of your language course, you will receive more detailed information providing the address of your school and accommodation, as well as what to do on the first day. Information about the languages spoken by the staff in the chosen course centre will be available prior to departure.
Insolvency
Insolvency is covered by “reisegarant”
