Job description - IP Centre Manager (CM)
Your tasks
IP Centre Manager
- overall running of the centre in England, Germany and France
- assuring the fulfilment of an activity programme which corresponds to quality standards
- team management with daily team meetings
- delegating and supervision of team members
- running the welcome meetings
- customer relationship management
- complaint management
- representative tasks within the destination
- organisational tasks
- reporting to “Head Office”
- cooperation with partners within the destination
- assisting students when needed
- additional tasks
Your profile
- availability from 24/06/2012 until 02/09/2012
- between 25 and 35 years old
- very good English language skills
- good language skills of the language spoken in the destination (French or German)
- clear understanding of the concept of customer service in tourism
- experience of leading an international team
- team management capability
- professional in attitude and appearance, open-minded, reliable, able to use initiative, sensitive but assertive
- good organisational and time-management skills, ability to work independently and under pressure
- first aid certificate
- police clearance certificate (when the contract is concluded)
Conditions
- 300,00 Euro weekly
- residential full board accommodation
Pre-Conditions
- a successful participation in our Management Team Training from 04th of May until 06th of May 2012
- a successful participation in our obligatory international training in Germany from 17th of May until 20th of May 2012
- on-the-job training within the destination
